PRIVACY

This document explains how Raw Film Productions acquires and looks after your personal information so that your privacy is respected and protected. It will cover the information that we receive when you visit our website or engage with our services and explain your privacy rights and the laws that protect you.

If you have any queries about this privacy notice or how we use your personal information, please contact us at info@rawfilmproductions.co.uk.

Your personal information is held securely and only processed, transmitted or shared with your consent in accordance with UK and EU Law, including the Data Protection Act 1998, the Privacy and Electronic Communications (ED Directive) Regulations 2003 and the General Data Protection Regulation 2018.

In this policy any reference to “us”, “we” or “our” refers to Raw Film Productions.

Raw Film Productions can be contacted via:

Email: info@rawfilmproductions.co.uk

Phone at +44 7935436663

Post at Raw Film Productions, Queen Margaret University Drive, Musselburgh, EH21 6UU.

Privacy Promise

Raw Film Productions promises to always be ethically in the way that we use and process personal data you may supply and allow you access to any of said data whether it be to view it or to request it be restricted or deleted from our records.

 

WHAT DATA DO WE COLLECT ABOUT YOU?

We may receive personal information about you, such as your name, email address, and/or telephone number, when:

  • you correspond with us by phone, e-mail or in person.
  • you use our services.
  • you supply us with goods and services.
  • you sign a release form as part of willing collaboration on a project.

We may also require additional financial information if it is needed to process invoices or make payments to you.

HOW DO WE USE YOUR PERSONAL DATA?

We use the personal data that we hold:

  • to fulfill any contractual agreements that we have entered between us and yourself
  • to comply with any legal and/or regulatory obligations.
  • for security purposes i.e check your identity.

 

WHEN DO WE SHARE INFORMATION WITH OTHERS?

We will not share our personal information with anyone unless you have asked us to do so in written consent. We may ask you if we can share information with 3rd parties such as suppliers and subcontractors if we deem it necessary for us to be able to fulfil our contractual obligations to you.

 

HOW AND WHERE DO WE STORE YOUR PERSONAL DATA?

Our website, email accounts and other online services use encryption to protect your personal data. Any and all film footage that we have is stored and backup on encrypted hard drives that are then archived so that your information can be found should you request it. Any physical copies of paperwork which may include your data are also secured and archived. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. In all instances we will make adequate operational and technological provision to ensure that your data is held securely.

FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will keep your personal data so as long as required to fulfill any contractual agreements that have in place between you and ourselves. We are required to keep some personal information about you for up to 5 years for tax purposes .

 

WHAT ARE YOUR RIGHTS?

The EU General Data Protection Regulation (GDPR) gives you the right to access, amend or revoke any consent that you have provided regarding the storing or use of your personal data. At any time you have the right to unsubscribe or to ask us not to process your personal data for marketing purposes.

You have a right to obtain confirmation that your personal data is being processed. You also have the right to request a copy of your personal data we hold.

We will provide a copy of your personal data within 30 days of receiving the written request. Should you wish to exercise these rights we require you to prove your identity with two pieces of approved identification (photo ID and proof of address such as utility bill).

You have the right to request your personal data be erased. This is not an absolute right and we will review these on a case by case basis.

Should you wish to exercise these rights please address requests to info@rawfilmproductions.com. Please provide your reason for your request. We will consider this and advise you of our decision within 28 days of the request.

 

COMPLAINTS

Questions, comments and requests regarding this notice are welcomed and should be addressed to info@rawfilmproductions.co.uk. If you have any concerns about our use of your data, you also have the right (as a UK resident) to complain to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK.